關於 what is your responsibility ，我們在網路上蒐集到這些相關的討論、資訊與評價

God Has Good Plans for your Life

“A man’s heart plans his course, but Yahweh directs his steps.” (Proverbs‬ ‭16:9‬ ‭WEB‬‬)

People like to plan out their lives, and even assume about things decades from the current time.

However, in the verse above, we see that while man plans his course (a trajectory of days, months, and years ahead), the Lord directs his steps, which implies a much shorter timeframe—like a day by day pace.

The truth is, we do not even know what will happen to us a few minutes from now. We can only live one step at a time.

God’s word is a lamp to our feet, showing us the immediate way ahead, but not the whole road.

In this mortal lifetime, there will always be a need for faith.

As Jesus said, each day has enough worries of its own. You were not made to live in stress over your future.

As a child of God, you have a Heavenly Father who loves you. He feeds the birds of the air, and not one of them falls to the ground without His knowledge. He even numbers the hairs on your head.

The God who personally knows all the stars by name, is also concerned when you are heartbroken. So much power and responsibility, and yet He does not dismiss the trivial details in our lives.

Life never turns out exactly as we think it will, but we can trust that all the things that happen to us will work together for good. God makes everything beautiful in its time, and that includes your life!

“God’s Appointed Time” is about His system of times and seasons—the method by which He plans every purpose under Heaven. Flow with God’s way of doing things and you will enjoy restful increase and be like a tree that produces good fruits in its season: https://bit.ly/god-appointed-time

毋忘五大訴求　公民抗命有理
—10‧20九龍遊行陳情書
（案件編號：DCCC 535/2020）

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「毋忘初衷，活在愛和真實之中」
撐阿銘，即訂閱Patreon：
patreon.com/raphaelwong
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胡法官雅文閣下：

　　2012年，我第一次站在法庭上承認違反「公安惡法」，述說對普選的盼望，批評公安惡法不義，並因公民抗命的緣故，甘心樂意接受刑罰。當年我說，如果小圈子選舉沒有被廢除，惡法沒有消失，我依然會一如故我，公民抗命，並且我相信將會有更多學生和市民加入這個行列。想不到時至今日，普選仍然遙遙無期，我亦再次被帶到法庭接受審判，但只是短短７年，已經有數十萬計的群眾公民抗命，反對暴政。今日，我承認違反「未經批准的政府」所訂立「未經批准的惡法」之下的「未經批准集結」罪，我不打算尋求法庭的憐憫，但請容許我佔用法庭些微時間陳情，讓法庭在判刑前有全面考慮。

暴力之濫觴

　　在整個反修例運動如火如荼之際，我正承擔另一宗公民抗命案件的刑責。雖然身在獄中，但仍然心繫手足。我在獄中電視機前見證6月9日、6月16日及8月18日三次百萬港人大遊行，幾多熱愛和平的港人冒天雨冒彈雨走上街頭，抗議不義惡法，今日關於10月20日的案件，亦是如此。可能有人會問，政府已在6月暫緩修例，更在9月正式撤回修例，我等仍然繼續示威，豈非無理取鬧？我相信法官閣下肯定聽過「遲來的正義並非正義」（Justice delayed is justice denied）這句格言。當過百萬群眾走上街頭，和平表達不滿的時候，林鄭政府沒有理睬，反而獨行獨斷，粗暴踐踏港人的意願，結果製造出後來連綿不絕的爭拗，甚至你死我活的對抗。經歷眾多衝突痛苦之後，所謂暫緩撤回，已經微不足道，我們只是更加清楚：沒有民主，就連基本人權都不會擁有！

　　在本案之中，雖然我們都沒有鼓動或作出暴力行為，但根據早前8‧18及10‧1兩宗案件，相信在控方及法庭眼中，案發當日的暴力事件仍然可以算在我們頭上，如此，我有必要問：如果香港有一個公平正義的普及選舉，人民可以在立法會直接否決他們不認可的法律，試問2019年的暴力衝突可以從何而來呢？如果我們眼見的暴力是如此十惡不赦，那麼我們又如何看待百萬人遊行後仍然堅持推行惡法的制度暴力呢？如果我們不能接受人民暴力反抗，那麼我們是否更加不能對更巨大更壓逼的制度暴力沈默不言？真正且經常發生的暴力，是漠視人民訴求的暴力，是踐踏人民意見的暴力，是剝奪人民表達權利的暴力。真正憎恨暴力，痛恨暴力的人，不可能一方面指摘暴力反抗，又容忍制度暴力。如果我需要承擔和平遊行引發出來的暴力事件的刑責，那麼誰應該承擔施政失敗所引發出來的社會騷亂的罪責呢？

社會之病根

　　對於法庭而言，可能2019年所發生的事情只是一場社會騷亂，務必追究違法者個人責任。然而，治亂治其本源，醫病醫其病根，我雖然公民抗命，刻意違法，控方把我帶上法庭，但我卻不應被理解為一個「犯罪個體」。2019年所發生的事情，並不是我一個人或我們這幾位被告可以促成，社會問題的癥結不是「犯罪份子」本身，而是「犯罪原因」。我明白「治亂世用重典」的道理，但如果「殺雞儆猴」是解決方法，就不會在2016年發生旺角騷亂及2017年上訴庭對示威者施以重刑後，2019年仍然會爆發出更大規模的暴力反抗。

如果不希望社會動亂，就必須正本清源，逐步落實「五大訴求」，從根本上改革，挽回民心。2019年反修例運動，其實只是2014年雨傘運動的延續而已，縱使法庭可能認為兩個運動皆是「一股歪風」所引起，但我必須澄清，兩個運動的核心就是追求民主普選，人民當家作主。在2019年11月24日區議會選舉這個最類近全民普選的選舉中，接近300萬人投票，民主派大勝，奪得17個區議會主導權，這就是整個反修例運動的民意，民意就是反對政府決策，反對制度暴力，反對推行惡法，不容爭辯，不辯自明。我們作為礦場裡的金絲雀，多次提醒政府撤回修法，並從根本上改革制度，而在10月20日的九龍遊行當然是反映民意的平台契機。如今，法庭對我們施加重刑，其實只不過是懲罰民意，將金絲雀困在鳥籠之內，甚至扼殺於鼓掌之中，窒礙表達自由。

堅持之重要

　　大運動過後的大鎮壓，使我們失去《蘋果日報》，失去教協，失去民陣，不少民主派領袖以及曾為運動付出的手足戰友都囚於獄中，不少曾經熱情投入運動的朋友亦因《國安法》的威脅轉為低調，新聞自由示威自由日漸萎縮，公民社會受到沈重打擊，我亦失去不少摯友，有感傷孤獨的時候，但我仍然相信，2019年香港人的信念，以及所展現人類的光輝持久未變。我不會忘記百萬人民冒雨捱熱抗拒暴政，抵制惡法，展現我們眾志成城；我不會忘記人潮紅海，讓道救護車，展現我們文明精神；我不會忘記年青志士直接行動反對苛政，捨身成仁，展現我們膽色勇氣；我不會忘記銀髮一族走上街頭保護年青人，展現我們彼此關懷；我不會忘記「五大訴求」，不會忘記2019年區議會選舉，展現我們有理有節。

　　法官閣下，我對於當日的所作所為，不感羞恥，毫無悔意。我能夠在出獄後與群眾同行一路，與戰友同繫一獄，實是莫大榮幸。若法治失去民主基石，將使法庭無奈地接受專制政權所訂立解釋的法律限制，隨時變成政治工具掃除異見，因此爭取民主普選，建設真正法治，追求公平正義，仍然是我的理想。在這條路上，如有必要，我仍然會公民抗命，正如終審法院海外非常任法官賀輔明（Lord Hoffmann）所言，發自良知的公民抗命有悠久及光榮的傳統，歷史將證明我們是正確的。我期望，曾與我一起遊行抗命的手足戰友要堅持信念，在艱難歲月裡毋忘初衷，活在愛和真實之中。

　　最後，如9年前一樣，我想借用美國民權領袖馬丁路德金牧師的一番話對我們的反對者說：「我們將以自己忍受苦難的能力，來較量你們製造苦難的能力。我們將用我們靈魂的力量，來抵禦你們物質的暴力。對我們做你們想做的事吧，我們仍然愛你們。我們不能憑良心服從你們不公正的法律，因為拒惡與為善一樣是道德責任。將我們送入監獄吧，我們仍然愛你們。」（We shall match your capacity to inflict suffering by our capacity to endure suffering. We shall meet your physical force with soul force. Do to us what you will, and we shall continue to love you. We cannot in all good conscience obey your unjust laws because noncooperation with evil is as much a moral obligation as is cooperation with good. Throw us in jail and we shall still love you.）

　　願慈愛的主耶穌賜我們平安，與我和我一家同在，與法官閣下同在，與香港人同在。沒有暴徒，只有暴政；五大訴求，缺一不可！願榮耀歸上帝，榮光歸人民！

第五被告
黃浩銘
二零二一年八月十九日

Lest we forget the five demands: civil disobedience is morally justified
- Statement on 10‧20 Kowloon Rally
(Case No.: DCCC 535/2020)

Your Honour Judge Woodcock

In 2012, I stood before the court and admitted to violating the "Public Security Evil Law". I expressed my hope for universal suffrage, criticized the evil law as unjust, and willingly accepted the penalty for civil disobedience. Back then, I said that if the small-circle election had not been abolished and the draconian law had not disappeared, I would still be as determined as I was, and I believe that more students and citizens would join this movement. Today, universal suffrage is still a long way off, and I have been brought before the court again for trial. But in just seven years, hundreds of thousands of people have already risen up in civil disobedience against tyranny. Today, I plead guilty to "unauthorised assembly" under an unapproved evil law enacted by an unauthorised government. I do not intend to seek the court's mercy, but please allow me to take up a little time in court to present my case so that the court can consider all aspects before sentencing me.

The roots of violence

At the time when the whole anti-extradition law movement was in full-swing, I was taking responsibility for another civil disobedience case. Although I was in prison, my heart was still with the people. I witnessed the three million-person rallies on 9 June, 16 June and 18 August on television in prison, when many peace-loving people took to the streets despite the rain and bullets, to protest against unjust laws. Some people may ask, "The Government has already suspended the legislative amendments in June and formally withdrew the bill in September, but we are still demonstrating, are we not being unreasonable?" I am sure your Honour has heard of the adage "Justice delayed is justice denied". When more than a million people took to the streets to express their discontent peacefully, the Lam administration ignored them and instead acted arbitrarily, brutally trampling on the wishes of the people of Hong Kong, resulting in endless arguments and even confrontations. After so many conflicts and painful experiences, the so-called moratorium is no longer meaningful. We only know better: without democracy, we cannot even have basic human rights!

In this case, although we did not instigate or commit acts of violence, I believe that in the eyes of the prosecution and the court, the violence on the day of the incident can still be counted against us, based on the August 18 and October 1 case. And now I must ask - If Hong Kong had a fair and just universal election, and the public could directly veto laws they did not approve of at the Legislative Council, then how could the violent clashes of 2019 have come about? If the violence we see is so heinous, how do we feel about the institutional violence that insists on the imposition of draconian laws even after millions of people have taken to the streets? If we cannot accept violent rebellion, how can we remain silent in the face of even greater and more oppressive institutional violence? The true and frequent violence is the kind of violence that ignores people's demands, that tramples on their opinions, that deprives them of their right to express themselves. People who truly hate violence and abhor it cannot accuse violent resistance on the one hand and tolerate institutional violence on the other. If I have to bear the criminal responsibility for the violence caused by the peaceful demonstration, then who should bear the criminal responsibility for the social unrest caused by failed administration?

The roots of society's problems

From a court's point of view, it may be that what happened in 2019 was just a series of social unrest, and that those who broke the law must be held personally accountable. What happened in 2019 was not something that I alone or the defendants could have made possible, and the crux of the social problem was not the 'criminals' but the 'causes of crime'. I understand the concept of " applying severe punishment to a troubled world", but if "decimation" was really the solution, there would not have been more violent rebellions in 2019 after the Mongkok "riot" in 2016 and the heavy sentences handed down to protesters by the Court of Appeal in 2017.

If we do not want social unrest, we must get to the root of the problem and implement the "five demands" step by step, so as to achieve fundamental reforms and win back the hearts of the people. 2019's anti-revision movement is indeed a continuation of 2014's Umbrella Movement, and even though the court may think that both movements are caused by a "perverse wind", I must clarify that the core of both movements is the pursuit of democracy and universal suffrage, and the people being the masters of their own house. In the District Council election on 24 November 2019, which is the closest thing to universal suffrage, nearly 3 million people voted, and the democratic camp won a huge victory, winning majority in 17 District Councils. As canaries in the monetary coal mine, we have repeatedly reminded the government to withdraw the extradition bill and fundamentally reform the system, and the march in Kowloon on 20 October was certainly an opportunity to reflect public opinion. Now, by imposing heavy penalties on us, the court is only punishing public opinion, trapping the canaries in a birdcage, or even stifling them in the palm of their hands, suffocating the freedom of expression.

The importance of persistence

As a result of the crackdown after the mass movement, we lost Apple Daily, the Hong Kong Professional Teachers' Union, and the Civil Human Rights Front. Many of our democratic leaders and comrades who had contributed to the movement were imprisoned, and many of our friends who had been passionately involved in the movement had been forced to lay low under the threat of the National Security Law. I still believe that the faith of Hong Kong people and the glory of humanity seen in 2019 will remain unchanged. I will never forget the millions of people who braved the rain and the heat to resist tyranny and evil laws, demonstrating our unity of purpose; I will never forget the crowds of people who gave way to ambulances, demonstrating our civility; I will never forget the young people who sacrificed their lives, demonstrating our courage and bravery; I will never forget the silver-haired who took to the streets to protect the youth, demonstrating our care for each other; I will never forget the "five demands" and the 2019 District Council election, demonstrating our rationality and decency.

Your Honour, I have nothing to be ashamed of and no remorse for what I did on that day. It is my great honour to be in prison with my comrades and to be able to walk with the public after my release. If the rule of law were to lose its democratic foundation, the courts would have no choice but to accept the legal restrictions set by the autocratic regime and become a political tool to eliminate dissent at any time. As Lord Hoffmann, a non-permanent overseas judge of the Court of Final Appeal, said, civil disobedience from the conscience has a long and honourable tradition, and history will prove us right. I hope that my comrades in arms who walked with me in protests will keep their faith and live in love and truth in the midst of this difficult time.

Finally, as I did nine years ago, I would like to say something to those who oppose us, borrowing the words of American civil rights leader Reverend Martin Luther King: "We shall match your capacity to inflict suffering by our capacity to endure suffering. We shall meet your physical force with soul force. Do to us what you will, and we shall continue to love you. We cannot in all good conscience obey your unjust laws because noncooperation with evil is as much a moral obligation as is cooperation with good. Throw us in jail and we shall still love you."

Peace be with me and my family, with Your Honour, and with the people of Hong Kong. There are no thugs, only tyranny; five demands, not one less! To god be the glory and to people be the glory!

The Fifth Defendant
Wong Ho Ming
19 August 2021

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窮小孩也能搭遊輪 學馬術

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聽到問題的當下我停了一拍心跳
與其說驚訝 更多的是不捨和難過
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四月的一個週一早晨
我在高雄中學和一些學弟妹分享我的生活
我說要把握時間 活在當下
也說要無愧於心 逐己所愛
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我告訴其中一部分的音樂班同學
喜歡主修樂器的話請繼續享受 努力
根本不喜歡音樂的話
現在掉頭才不會誤了剩下的青春
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我相信學弟妹都有認真聽我的分享
才會在結束後提出對我的問題
而且有好幾個人提出類似的問題
令我錯愕又不捨的問題
「是不是因為學長的職業是牙醫師 收入不錯所以才能追逐自己的興趣？」
在他們的教育和認知中 收入竟優先於興趣
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感謝學弟在提問的時候有強調『提問時沒有冒犯的意思』 而不是酸溜溜的質疑
我執著於這個問題一週之久
然後請老師幫我向學弟妹轉達以下幾點：
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1.我看過很多快樂的人 成功的人 都是追求自己熱愛的事物 發光發熱 同時藉此賺取生活費 因應社會 該職業的社經地位 也許高 也許低 但都是滿足快樂的�.
２.高收入的人不在少數 就以牙醫為例 難道是所有牙醫都有追求自己喜歡的事物嗎？都幸福美滿？身體健康？我想告訴你們的是：我從興趣中找到快樂和滿足 所以分享給你們 若非為了向升學關口的你們分享職業特色 我根本懶得提牙醫這塊 因為那不是我熱衷的事情 應該由熱衷於牙科治療的誰向你們口沫橫飛地說�.
3.錢是我們生活中的一部分 就只是一小部分 不是全部 也不是必要的 我們一定比上不足比下有餘 我個人喜歡往下比 因為更容易讓我感到滿足 往上比的話我可真窮 買不起豪宅 沒有跑車 遊艇 也不能任性地說不上班就不上班 說買奢侈品就買奢侈品
如果我們的水很多 可能可以裝滿大碗公 如果我們的水很少 可以換成一個瘦瘦高高的玻璃杯 也可以有一樣的水位高度 那代表著快樂和滿足的程度 在自己的能力範圍 盡該盡的責任 享受能夠享受的舒適 公寓 大樓 豪宅 別墅 各有合適的住客 然而都是一個安全舒服的家�.
最後要提 如果你的夢想是搭豪華郵輪 除了先攢足船票的錢 也可以應徵船上服務生的工作
又例如我大學的時候沒錢學馬術 我願意刷馬 掃馬廄一個下午 換得半小時的騎乘機會
.�祝各位善良勇敢 不枉此生
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First of all, this article is too long for me to translate properly @@
So I will summarize it short and please forgive my grammar mistakes 😅
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I was in my alma mater, Kaohsiung Senior High School, to give a speech to the students.
I shared with them my philosophy of life and suggest them follow their hearts, live in the present moment, do not regret.
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I told students who majored in music, to keep enjoy in music and to work hard with their beloved musical instrument, but be brave to quit if this was not what they did enjoy in. Maybe they were forced by the society, parents or anything. Now is the most early time to save the rest of theirs youth from such a burden.
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I knew they did listen carefully, that’s why they asked me some questions.
Many of them got the same question, which made me astonished and a bit sad,
“Do you think being a dentist with high income is the key enabling you to be engaged in your hobbies?”
Does this question mean they believe one’s income is more important than what one is interested in?
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I cared about this question so much for one week after the speech.
And I asked their teacher to pass on to the cute and young, and maybe perplexed, students as following,
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1.I’ve seen many people who are happy and successful. They are devoted to what they love and get money for living from it. He or she might be rich or poor, upper class or lower class, depending on the definition of the society, but their contentment and joy cannot be defined�.
2. There are a lot of people with high income. Take dentists as an example, is every dentist looking for what he loves? Or happy? Healthy? I find my happiness from my hobbies, that’s why I share this with you. Dentistry should be shared by some dentist who are enthusiastic about dentistry, not me. I shared my occupation to you only because you are facing the college entrance timing.�.
3. Money is a part of our lives, a little part of our lives. Not the whole life, and not necessary either. We are richer than many people, and at the same time, poorer than many people. I would rather compare myself with those poorer than me, because that makes me feel better, and feeling is the most important thing for a person. When I compare myself with those rich men, I am nothing, I can’t afford a villa, a personal airplane, a yacht.
If we have a lot of water, we can fill a big pot. If we have little water, we can fill a thin glass and reach the same height of water level, which represents the degree of contentment.
Make clear who we are, and take our responsibility, and enjoy what we deserve.
There are different people for different places, apartments, condominium, mansion, villa, however, the common point of them are being a nice and safe cozy home.
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If you want to get on a cruise ship, you can earn enough money for the ticket or get the job as a waiter on the ship.
When I couldn’t afford the fee for equestrian class, I worked in the stable and took care of the horses for an afternoon to get the chance to ride the horse for half an hour
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May you kind and brave, enjoy the life with no regret

Mantra Ho'oponopono


Thank You I Love You track...
The beautiful healing mantra ‘Thank You, I Love You’

It’s a Hawaiian healing technique called Ho’oponopono that recognises the self, responsibility and gratitude, even when we face really challenging circumstances.

In my experience, when we give to others, be it through giving our time, our love, money, service, flowers, etc. When we give, it opens us up to be able to receive.
It puts us into a stronger flow of energy. So when you give for a healing, or for a teaching, your telling the universe that I have gratitude and I really value what this is. It grows, amplifies and returns to you.

Head over to the shop on www.xmen330.com

Enjoy

Namaste

哈佛知識分享: 做生意，七大困難選擇!

七條策略問題 Seven Strategy Question《第二: 核心價值 - 公司股東、顧客、員工，誰優先? 》

Business is about making tough choices. 上一集就講咗 Who is your primary customer? 誰是你首要顧客?

今集我會同你探討第二個策略問題: 核心價值 - 你是把公司股東、顧客、或員工利益行先?

How do your core values prioritize company shareholders, emoloyees and cuatomers? Who come FIRST? 當有衝突，邊個利益行先?

根據哈佛教授 Bob Simons 呢本書 Seven Strategy Questions，冇話對唔與錯。 但搞唔清楚就一定錯。三選其一，你揀邊個行先?

(1) 公司/股東 (Shareholders) 行先? 李嘉誠就最出名股東行先。佢退休前最後一次主持長和系股東會，被問及一個出色的企業家最重要是什麼，李嘉誠話：「最重要忠誠為股東爭取正常收入，為股東設想，投資有前途項目，派息要合理，將股東利益排第一。」 我諗你咁多年都聽唔少佢講話股東利益排第一。 因此，好多人都話同長實做生意唔簡單， 甚至乎有時畀人感覺 (no offense) 賺到盡， 一蚊一毫都同你計，why? 因為股東利益行先，佢又啱喎。 但做善事? 李嘉誠本人捐幾十幾百億佢就好疏爽，因為唔關股東事。

Core value (核心價值)係股東行先，即係公司利益行先，成日話為公司著想，即係等於話為公司股東著想。 因此好多上市公司， 甚至乎初創企業，都會有 employee stock option，希望員工同公司利益一致。 希望佢哋由朝到晚都諗住 Creating Shareholder Value，為公司 = 為自己增值。

根據呢本 Seven Strategy Questions, AIG (AIA 母公司)、Citigroup、Pfizer 輝瑞藥業都係出名 shareholders 行先的公司，也是好成功的公司。做生意就係先講賺錢， 天公地道。

(2) 有啲公司嘅 Core Value 就係顧客行先 Customers First。例如，Johnson & Johnson 強生，係1943年就 craft 咗呢個 Credo (教義) :

We believe our first responsibility is to the patients, doctors and nurses, to mothers and fathers and all others who use our products and services....

We are responsible to our employees who work with us throughout the world.

We are responsible to the communities in which we live and work and to the world community as well....

Our final responsibility is to our stockholders. Business must make a sound profit....

When we operate according to these principles, the stockholders should realize a fair return.

Johnson & Johnson 的核心價值 core value 係顧客行先、員工第二、community 社群圈子第三、股東利益排第四。

我相信好多公司都係「話」顧客行先， 但有冇寫到好似強生咁清楚呢? 當然我相信更加多嘅公司，就係口講一套，做另一套。 口講顧客行先， 實質上遇到任何金錢利益，就縮數，公司/股東利益行先。

例如你開間茶餐廳， 有啲食材就嚟到期， 喺掉同唔掉的邊緣， 又唔會食死人，但又未必係最靚料，咁你會點? Be honest! ..... 公司賺少啲都揼?你就係顧客行先。 側側膊，唔多覺照用，慳番啲成本? 你就係公司行先。 無話對與錯， 最緊要搞清楚。你知啫，但係全公司同事知唔知? 能唔能夠全部人都言行一致?

(3) 如果我問你，有 covid 肺炎前， 某航空公司嘅股價喺呢道， 現在估計應該係邊? 如果我同你講仲高過肺炎之前，你會唔會信? 肺炎前係每股USD57，依家? USD62，高咗近10%。 佢就係美國西南航空 Southwest Airlines， 記住呢個係全球最多人染病嘅美國喎，有排都未走出疫情。佢就係出晒名 Employee First 嘅公司。Yes! The airline puts employee happiness above customet satisfaction. 員工開心，更重要過顧客滿意程度。

Southwest ranks employees first, customers second, and shareholders third.  員工第一、顧客第二、公司/股東第三。

你有無坐過Southwest Airlines 嘅飛機? 搭飛機通常最悶嘅就係一開始嘅 Safety Annoucement 安全提示。 但如果喺 Southwest? 你會聽有人講 jokes .... 有人 Rap!

呢啲講笑、唱歌、跳舞冇得迫。 員工開心，佢哋就自然會做。 你上網睇到會更多更多其他搞笑例子。

Southwest company blog says: "We believe that if we treat our employees right, they will treat our customers right, and in turn that results in increased business and profits that make everyone happy."

Employees come first 嘅理念，令到Southwest Airlines 每兩秒鐘就收到一份 job application, 每100個人申請，只有兩個人能夠成功獲取錄。2% acceptance rate， 好多傳媒都話去 Southwest 返工仲難過入哈佛! 有好嘅人才，就自然有好嘅服務，有好嘅業績。 亦都因為咁Southest Airlines 一間公司嘅市值，曾經係等於美國所有其他航空公司(American Airlines, Delta, Continental, UA etc)加埋嘅總和，都唔夠佢一間公司值錢。

你唔好以為Southwest Airlines 淨係員工開心喎，根據權威市場研究公司 J.D.Power 2020 survey，Southwest Airlines 嘅顧客滿意程度 customer satisfaction 都係全美國最高，both long and short-haul. 長短途都贏曬!

但老實說，坊間有幾多間公司會大聲講話員工行先? 間間都話顧客行先? 但諗真啲，係唔係真呢? 轉一轉個優先次序， 會唔會有另一番景象呢?

公司/股東、顧客、員工， 係你嘅核心價值邊個行先? 冇話對與錯。 但最緊要搞清楚， 萬一互相有衝突，你會揀邊個先? 係咪全公司上下同事、顧客、股東、合作伙伴都知? 你是否言行一致?

因為錄呢條片，我都問咗自己好多問題。我自己盛滙商舖基金係邊個行先? 我老婆答案即刻答我: 「你梗係員工行先啦! 因為嗰次點點點.... 」

Yes. 我自己商舖基金係員工行先 Employee First 嘅公司。因為我成日都同同事們講:
「錢賺唔晒，最緊要大家 happy!」...
「唔鐘意賺嗰個人嘅錢，就冇賺!」...
「我哋人少少，賺多啲，遠遠好過人多多，個個賺少啲! 大家都想養家活兒，搵到、洗到、身體好!」

我相信只要能夠建立一個好嘅 culture 企業文化， 大家同事們自然會作出個啱嘅決定，買舖賣舖，有條好嘅 team，真係好難輸。 因此，老實說，如果有邊個客唔妥我嘅員工，我通常都會「唔妥」返佢 - 當然呢個要建基於你哋員工嘅信任。

To me ....「顧客不是永遠對的!」 選擇適當的顧客，長遠回報會更佳， 對你選擇嗰班顧客回報都會更佳。我係道都好幸運地同你講，我商舖基金由2016年成立以來加入的同事們，公司基本上係冇人走過。Turnover 近乎零! 你對人點，人就自然對你點! As said ... 錢賺唔晒，最緊要大家同事們Happy! 人客/公司自然賺錢。

你呢? Who comes first in your business? Company/Shareholders, Customers, Employees? 你公司嘅核心價值，邊個是優先? 無論你揀邊個都好，係唔會同你選擇嘅Primary Customers (首要顧客)有衝突， 只會更加強化你服務佢哋嘅能力及提升你競爭力。 最緊要搞清楚 WHO COMES FIRST!

有興趣聽多啲，就來我五月份星期六嘅早餐會啦! 呢兩集同你講咗 Who is your primary customer? 同埋 Who comes first? Company/Shareholders, Customers or Employees?

下一集同你，What Critical Performance Variables Are You Tracking? 追數? 你應該最追幾條數?

。。。。。

五月份早餐分享會 Topic: The Seven Strategy Questions by Harvard Professor Robert Simons

哈佛分享: 七條做生意策略問題

2012至2014間，我連續三年在哈佛上了 Robert Simons 的堂，畢生受用。我自己成間商舖基金公司都是建基於這本書。

有興趣 sign up la ? 每次限四位 (包括我)。 人多傾唔到計。

5月1日或8日或15日，星期六早上9時開始，約三小時。地點中環。

對象: 管理層/生意經營者/創業者，連我限4位。

有興趣參加的話，請 whatsapp 你的名片給 Suki (我助手) (+852) 5566 1335。

大家交流做生意最重要的幾條問題。

我唔係靠呢行搵食，免費，我請食早餐 ? Be friends ..... 有機會到時見你。李根興 Edwin

www.edwinlee.com.hk

聯絡李根興 whatsapp (+852) 90361143

。。。。。。。。。。

購買李根興的【李根興的生意哲學】(最新2020年6月出版 - 定價$198)，或【買舖 要買得 PRO】(定價$198)，連親筆簽名，可 whatsapp Suki (+852) 5566 1335。各大書局也有售。

✨本集來賓：Audrey Liu 😇
IG: https://www.instagram.com/audreyliugulu
FB: https://www.facebook.com/liu.audrey.96
Linkedin: https://www.linkedin.com/in/audrey-liu-96892868/

- 把工作當成真命天子，27歲就當上 P&G Marketing Director | Falling in love with your career. becoming marketing director at age 27
- What is marketing? Marketing 不只是廣告銷售，更是影響人們生活的一個方式 | Marketing changes peoples' lives
- 其實從小孩、童心的角度檢視自己，是認識自己很好的方法 | Learn about yourself from your childhood
- 內向者的力量：兼具內向者的想法，和開啟外向模式的力量 | The power of introverts
- 不快樂不是你的錯，但只有你有責任讓自己快樂 | Unhappiness is not your fault, but your responsibility

📚 Books Mentioned:
- The Existentialist Cafe 存在主義咖啡館
- The Happiness Project 過得還不錯的一年：我的快樂生活提案
- Quiet 安靜，就是力量：內向者如何發揮積極的力量

我們每集都會辦抽書活動，記得 follow 我們 🤩
IG: https://www.instagram.com/leftsideescalator.jacky/
FB: https://www.facebook.com/LeftSideEscalator.Jacky/

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(00:01:22) 三個字形容自己 | Describe yourself in 3 words
(00:03:07) 認為 Marketing 是自己的真愛 | Marketing is her true love
(00:06:22) 上海的 Marketing 調研故事 | Marketing research story in Shanghai
(00:09:38) Marketing更深的意義 | The essence of marketing
(00:12:29) 大學做四個實習 多方嘗試找尋目標 | 4 internships in college, trying various things
(00:14:11) 其實你喜歡做什麼小時候就知道 | Learning from your childhood
(00:17:08) 如何27歲就成為行銷總監 | Becoming director at 27
(00:18:58) 人事管理的哲學 | People management philosophy
(00:21:36) 主管就像是當一面鏡子 | Manager is like a mirror
(00:23:51) 當上主管的第一課 | First lesson of being a manager
(00:25:17) 情境領導模式 因材施教 | Situational leadership
(00:27:29) 帶領團隊的核心理念 | Core values of leadership
(00:31:12) 理想規劃的一週 | Ideal week
(00:34:19) 內向的領導者更有力量 | Introverted leadership
(00:39:01) 時間管理：GTD信奉者 | Time management, GTD
(00:40:21) 總監下班之後去打工 | Working side jobs for fun
(00:42:14) 制定自己的快樂計畫 | Managing your own happiness
(00:43:59) 管理並檢視自己的快樂 | Reflect on your own happiness
(00:45:32) 享受當下和達成目標的平衡 | Balance between being present and achieving your goals
(00:49:07) 對快樂的定 | Definition of happiness
(00:51:06) 完整的快樂架構 | Structure of happiness
(00:55:22) 存在主義的真諦 | Existentialism
(00:58:52) 即使是宿命論之下 還是要努力 | Determinism
(01:01:48) 只有你有責任讓自己快樂 | You are responsible for your happiness
(01:04:25) 因為不快樂而決定離開P&G | Leaving P&G
(01:08:09) 跳進田裡吃泥巴 | Eating mud in the farm
(01:10:56) 決定到Teach for Taiwan工作 | moving to Teach for Taiwan